Frequently Asked Questions
Your guide to shopping with A1 DECOY LTD
What is the standard shipping timeframe?
We offer standard shipping across the UK and internationally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I process a return or exchange?
If you are not satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure items are unworn, in their original packaging, and with all tags attached to qualify for a full refund.
What payment methods do you accept?
A1 DECOY LTD accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
How can I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing the results against our charts, as fit may vary slightly between different garment styles.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to follow your parcel's journey in real-time.
Are your materials sustainably sourced?
Quality and ethics are at our core. We work closely with our suppliers to ensure our fabrics meet high standards of durability and ethical production practices to bring you fashion that lasts.